Guest Housing Management Software: Occupancy, Custody and Maintenance

iCore ERP organises your buildings, units, rooms and beds, and helps you follow guest allocation, check-in and check-out, transfers, custody and maintenance from one system.

Properties, floors and units

Define properties with their floors and units, for a complete, organised picture of your accommodation sites.

  • Properties
  • Floors
  • Housing units

Room and bed management

Manage the rooms and beds in every unit, and create units and beds automatically to save time when setting up buildings.

  • Rooms
  • Beds
  • Automatic creation of units and beds

Capacity and occupancy

See the capacity of your accommodation and its current occupancy, so you place guests in available spaces with confidence.

  • Capacity
  • Current occupancy

Individual and group allocation

Allocate guests individually or as a group, depending on how they arrive, to speed up receiving groups.

  • Individual allocation
  • Group allocation

Check-in, check-out and room transfers

Record guest check-in and check-out, and move guests between rooms when needed, with every movement recorded in the system.

  • Guest check-in
  • Guest check-out
  • Room transfers

A card and code for every guest

Create a card and a code for each guest to make them easy to identify and follow.

  • Guest card
  • Guest code

Housing movement timeline

See the timeline of each guest’s housing movements, from allocation to transfers and check-out.

  • Movement timeline
  • Allocation, transfer and check-out

Room and guest custody

Manage room and guest custody, and record the handover and return of assets so you know what was issued to each room and guest.

  • Room custody
  • Guest custody
  • Asset handover and return

Maintenance requests

Log maintenance requests related to housing to follow maintenance work in buildings and rooms.

  • Log maintenance requests
  • Follow maintenance work

Guest portal

Guests get their own portal within the guest housing module.

  • Dedicated guest portal

Paid service booking

The Housing and Services area also includes booking of paid services.

  • Paid service booking

Occupancy and capacity reports

Follow live reports on occupancy and capacity to plan accommodation on up-to-date data.

  • Occupancy reports
  • Capacity reports
Frequently asked questions

Guest housing: frequently asked questions

Does iCore support group allocation?

Yes. iCore supports individual and group allocation, with check-in, check-out and room transfers.

How do I follow occupancy and capacity?

iCore shows capacity and occupancy and provides live reports on both.

Can I manage rooms and beds within each unit?

Yes. You define properties, floors and units, manage rooms and beds, and can create units and beds automatically.

Does the system track room and guest custody?

Yes. You manage room and guest custody and record the handover and return of assets.

Is there a guest portal?

Yes. The guest housing module includes a dedicated portal for guests.

See iCore on your own workflow

Tell us about your company and we will walk you through iCore with your own data and processes.